Skip to Main Content
Midwestern University Homepage

Using EndNote 21: Home

Instructions for setting up libraries, CWYW and sharing libraries using EndNote 21 by Clarivate.

About EndNote 21

EndNote 21 (EN 21) is a powerful citation manager that allows you to save time as you move through the research process. EN 21 is a desktop app installed on MWU computers

ITS installs EN 21 on your workstation upon request

EndNote 21 Features

  • Saves references from multiple databases in one location
  • Attach PDFs to your references
  • Organize your references by project, topic, etc.
  • Share folders of references with others who have an EndNote account for collaborative work
  • Create bibliographies in seconds
  • Insert in-text citations and full references as you write your manuscript
  • Change the citation style of your manuscript in seconds

EndNote 21 is the latest version fo the desktop app!

  • Click on the EN icon in your task bar or use the Search box in Windows and search for the EndNote app
  • Click on the app to open it
  • Accept the license to for EN 21
  • Check out EndNote 21's new features here

When opening the EndNote 21 desktop app, you may see this message: "An error occurred while attempting to upload the attachment(s). Please retry." Use the instructions below to fix this error.

  • Empty the "Trash" folder in both your EndNote desktop library and your EndNote Online library
  • Close and reopen the EndNote application
  • Attempt to sync your EndNote library again. EndNote should have reestablished a connection and opened properly
  • If there are still error messages, contact a librarian for further support at


In action: How to use EndNote 21 in seven minutes (Windows) ( 7 mins.)

Contact a Librarian

Glendale, AZ

Alessandra Hollowell, MLS, MM
Research & Instruction Librarian
Sahuaro Hall, Library 107
Email -

Ian Kim, MLIS
Research & Instruction Librarian
Sahuaro Hall, Library 109
Email -

Sheila Donnelly, MLS
Academic Services Manager
Sahuaro Hall, Library 106

Book an Appointment with a Glendale Librarian
Virtual Appointment
In-Person Appointment

Downers Grove, IL

Rebecca Arriola, MSLIS
Research & Instruction Librarian
Littlejohn Hall, Library 108
Email -

Colleen Bannon, MLIS
Research & Instruction Librarian
Littlejohn Hall, Library 112B
Email -

Book an Appointment with a Downers Grove Librarian
Virtual Appointment
In-Person Appointment

Ask Us

chat loading...
TelephoneDowners Grove, IL (630) 515-6200
TelephoneGlendale, AZ (623) 572-3308
Instagram @mwu_library

EndNote 20 User Guide

Downers Grove Campus Library (630) 515-6200
Littlejohn Hall
555 31st St. Downers Grove, IL 60515

Map and Driving Directions - IL

Glendale Campus Library (623) 572-3308
Sahuaro Hall
19555 N. 59th Ave. Glendale, AZ 85308

Map and Driving Directions - AZ